Hang Seng China Mobile Banking

One click to experience convenience and safe Mobile APP from Hang Seng China:

View details, balance and transaction histories of bank accounts

Domestic and cross-border remittance

Wealth Management

Foreign exchange services

Our Mobile Banking APP can support both iOS and Android Systems.

Customers whose Apple ID or Android account is registered in mainland China:

iPhone: Please search “恒生中国” to install from Apple App Store.

Android: Please visit HUAWEI AppGallery, Xiaomi GetApps or Baidu Mobile Assistant, search “恒生中国” to install.

Customers whose Apple ID or Google Account is registered in Hong Kong, Macau, Taiwan or other countries or regions.

iPhone: Please search “恒生银行中国” to install from Apple App Store.

Android: Please search “恒生银行中国” to install from GooglePlay.

If you are using an Android phone but it is not convenient for you to download or update from any APP store, you can scan the following QR code through your mobile browser or click here to download.

Please always upgrade the APP to the latest version to enjoy full Mobile Bank functions and services. Please visit our outlets to apply for digital bank service or call 400 830 8008 for your queries.

Hang Seng Bank (China) Debit Card

The debit card issued by Hang Seng Bank (China) Limited ("Hang Seng Bank (China)") is a Personal Renminbi Debit Card (the "Hang Seng China Debit Card"). With the Hang Seng China Debit Card and the Personal Identification Number (PIN), you can withdraw cash, check account balance from applicable ATMs; and can also make purchases at merchants with the “China UnionPay" logo around the world.

Terms and Conditions for SMS Services

Hang Seng China Debit Card supports e-CNY wallet binding and redemption services. You can use the e-CNY wallet for offline payments or online payments on e-commerce platforms; and fully experience the convenient payment experience brought by e-CNY in different scenarios.

Terms and Conditions for e-CNY Services

Hang Seng China Debit Card supports CUP (China Union Pay) online payment. You can enjoy online shopping, online money transferring and other online payment services.

Terms and Conditions for CUP online payment

You may apply to enroll the third-party payment services at any of our outlets or by contacting our call center. Then you can bind Hang Seng China Debit Card at Alipay or WeChat Pay after identity validation.

Terms and Conditions for Third-party Payment

Debit Card Loss Report

If your debit card is lost, please go to the branch/sub-branch immediately with your valid ID card to report the loss and pay attention to the balance changes in your accounts. If you are unable to report the loss in time at the branch/sub-branch, please call our contact center immediately.

SMS Alert Service

To keep informed of the account balance movement, maturing products and other transaction activities, please apply for SMS Alert Service, using your designated mobile number.

Terms and Conditions for SMS Services

Service Numbers

Service Numbers of SMS Alert Service from Hang Seng (China) begin with:

China Mobile: 10657

China Unicom: 10655

China Telecom: 10659

“HangSeng” as SMS Service Number for Hong Kong Special Administrative Region Mobile Numbers